Send a Message
Give us your name, a contact email, and a few sentences about what you are trying to build or fix. We will reply within one business day with questions and next steps, and we will be straight with you about whether we are the right team for the job.
Company
Hong Kong Huali International E-Commerce Limited
Rm 5 8/F MEGA CUBE, 8 WANG KWONG RD, Kowloon Bay, Hong Kong (HK)
Contact
Contact person: Zhang Shaofan
Email: service@hualiecom.mom
Telephone: +19804312558
Business Hours
Monday to Friday, 09:00 to 18:00 Hong Kong Time. Our managed support desk stays available around the clock for clients with an active support agreement. If you are writing from another time zone, send your message whenever suits you and we will reply the next business day.
Before You Write to Us
We reply to every enquiry within one business day, and usually much sooner. If your question needs a technical review, we will tell you exactly when a full answer will arrive. For clients with a support agreement, our desk responds around the clock, normally within a few hours.
Yes. Our delivery teams work across Hong Kong, North America, and Europe, and we schedule planning sessions, stand-ups, and reviews to fit your working day. We are used to coordinating with suppliers, warehouses, and platforms in many different regions, and we run our own communications so no handoff is lost between time zones.
We routinely sign mutual non-disclosure agreements before discussing your systems, roadmaps, or commercial terms. Just ask, and we will send you our standard form. We treat every conversation about your business as confidential from the very first call.